*** Last order date for Christmas 2023 is December 12th ***
Last order date for delivery by Christmas 2023 is December 11th for most items. You are still welcome to place orders after this date, but delivery is likely to take a little longer than usual due to the holidays.
UK delivery is free on all orders over £30, because FREE is Yorkshire's favourite four letter word. I charge a flat rate of just £4.00 on orders under £30.
Most orders arrive within 5-10 working days of payment and are posted with Royal Mail, but I can't guarantee delivery times and on occasion orders can take up to three weeks.
If your order contains both in stock items and print to order items you'll get two separate deliveries, but you'll only pay for postage once. I use both tracked and untracked services, depending on which is most efficient for your specific order - often tracked items are delayed for a couple of days at the depot while they wait to be scanned in by Royal Mail.
The main reason orders are delayed are strikes, bank holidays, and busy periods such as Christmas, so bear these in mind when you're ordering. Orders are printed and dispatched on a "first come, first served" basis, so the best way to make sure you get your Yorkshire Stuff in time for a special occasion is to order early.
Most items are printed to order, which means that you get a huge choice of colours and sizes, and products that I could never have the space to keep in stock. Once you place an order your item will be printed especially for you and shipped directly to your address. The printing is all done in the UK, and shipping is usually with Royal Mail. It can take up to five working days to print your order, then another two to five days for delivery, so a total of ten working days for your order to arrive with you.
If you need to get in touch email firstname.lastname@example.org.
Put simply, the policy is: Get in touch and it'll be reyt.
If you return any product in good condition I'll exchange it with no questions asked, you don't need a receipt and you don't need to keep the packaging. You can send returns by post to: Yorkshire Stuff, 34 Rawcliffe Lane, York, YO30 5QB. There's no official time limit on returns, I take things case by case and I'm pretty easy going.
If there's a problem with something you bought, or you'd like a refund, please email email@example.com and I'll make it right as quickly and easily as I possibly can.
Please remember to include your contact details with any returns.
I don't post internationally from Yorkshire Stuff, instead I've listed my designs on Redbubble, who ship worldwide. Please note that I can't offer any customer service on Redbubble sales as you are buying from them not me, although I do get a small fee for my designs.