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I charge a flat rate of just £3.00 on all orders.
Most orders arrive within 3-7 working days of payment and are posted with Royal Mail, but I can't guarantee delivery times and on occasion orders can take up to three weeks. If your order contains both in stock items and print to order items you'll get two separate deliveries, but you'll only pay for postage once.
You are welcome to get in touch if you're concerned about your order at any time; I'd rather you contacted me sooner than later if you're waiting for a delivery. The main reason orders are delayed are local coronavirus disruptions, bank holidays, and busy periods such as Christmas, so bear these in mind when you're ordering.
If you need to get in touch email email@example.com.
UK delivery includes the Channel Islands and the Isle of Man.
Oh eck, it dunt fit!
Put simply, the policy is: Get in touch and it'll be reyt.
If you return any product in good condition I'll exchange it with no questions asked, you don't need a receipt and you don't need to keep the packaging. You can send returns by post to: Yorkshire Stuff, 34 Rawcliffe Lane, York, YO30 5QB. There's no official time limit on returns, I take things case by case and I'm pretty easy going.
If there's a problem with something you bought, or you'd like a refund, please email firstname.lastname@example.org and I'll make it right as quickly and easily as I possibly can.
Please note that I do not offer cash refunds under any circumstances; payments must be refunded to the original payment card.
I don't post internationally from Yorkshire Stuff, instead I've listed my designs on Redbubble please note that I can't offer any customer service on Redbubble sales as you are buying from them not me, although I do get a small fee for my designs.